Our Clinical Team

Team at Recovery Solutions Counselling

At Recovery Solutions, we believe that healing is not something you have to do alone. Having the right support beside you can make all the difference. 

Every member of our team brings unique expertise, but we share one goal: helping you heal, grow and thrive.

Our Clinical & Accredited Team

When you choose Recovery Solutions, you are choosing care that is both professional and personal. Our counsellors, social workers, and psychologists are accredited by recognised bodies including the Australian Association of Social Workers (AASW), the Australian Counselling Association (ACA), the Psychotherapy and Counselling Federation of Australia (PACFA), and the Australian Health Practitioner Regulation Agency (AHPRA). This means that every session is guided by ethical practice, evidence-based approaches, and a deep respect for your wellbeing.

Our team specialises in:

What We Do

Recovery Solutions is a trauma-informed, evidence-based therapy practice that supports children, adolescents and adults heal, build resilience and reclaim their individual strength through programs that meet them where they are in their recovery journey.

Individual counselling

for trauma, grief, and mental health support

Relationship therapy

to improve communication and strengthen bonds

Group programs

that build connection and shared resilience

Professional supervision

for other counsellors and social workers

Assessments

for autism, biopsychosocial needs, and victims of crime

Psychology services

for mood disorders, burnout, womens health related mental health

 

We draw from modalities such as Eye Movement Desensitisation and Reprocessing (EMDR), Cognitive Behavioural Therapy (CBT), Deep Brain Reorienting (DBR), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), Schema Therapy, Theraplay, Cognitive Processing Therapy, Gottman Method Relationship Therapy, play therapy, and narrative therapy. This means we can tailor your care to what works best for you.

Meet Our Practitioners

Cassandra Cuttler

Founder & Accredited Mental Health Social Worker

With over 17 years of experience, Cassandra is dedicated to trauma recovery, grief support, autism and neurodivergence, and family dynamics. She is trained in EMDR, DBR, Schema therapy, CPT, and complex trauma therapies, and is passionate about creating a safe space for clients.

Cassandra is a deeply compassionate and highly skilled practitioner with over 17 years of experience supporting individuals and families through some of life’s most challenging moments. She understands that healing looks different for everyone and is committed to working collaboratively, tailoring therapy to meet each person exactly where they are on their recovery journey. Her approach is warm, non-judgemental, and empowering, creating a safe space where clients feel genuinely heard and supported.

Background & Experience

  • Over 17 years’ experience as a Mental Health Social Worker in public and private mental health settings
  • Formal qualifications include:
    • Bachelor of Social Work
    • Bachelor of Human Services
    • Postgraduate Diploma in Psychology
    • Postgraduate Certificate in Grief, Loss, and Trauma
    • Certificate in Autism Spectrum Disorder
  • Extensive experience supporting trauma survivors, veterans, first responders, and their families
  • Skilled in professional training, supervision, consultation, and critical incident responses


Areas of Focus

  • Trauma, PTSD, and adjustment difficulties
  • Grief, loss, and family violence
  • Major life transitions
  • Autism, ADHD, and neuro-affirming practice
  • Individual, couples, and family therapy

     

Therapeutic Approaches & Training

  • Eye Movement Desensitisation and Reprocessing (EMDR)
  • Cognitive Processing Therapy (CPT)
  • Cognitive Behaviour Therapy (CBT) & Trauma-focused CBT (TF-CBT)
  • Dialectical Behaviour Therapy (DBT)
  • Mindfulness-based interventions
  • Schema Therapy
  • Gottman Method Couples Therapy
  • Acceptance and Commitment Therapy (ACT)
  • Safe and Sound Protocol

     

Assessments & Group Programs

  • Comprehensive biopsychosocial, functional capacity, and autism assessments
  • Facilitator of therapeutic group programs
  • Provider of professional supervision, training, and consultation to mental health professionals and organisations

Pieta Marks

Accredited Mental Health Social Worker

Pieta specialises in trauma, perinatal mental health, domestic and family violence. She has a particular interest in eating disorders, including ARFID (Avoidant/Restrictive Food Intake Disorder). Pieta is Level 2 trained in EMDR and is committed to supporting women, families, and individuals navigating complex challenges.

Pieta is a highly experienced and compassionate practitioner with over a decade of dedicated practice supporting individuals and families through life’s most challenging circumstances. With a particular focus on trauma, domestic and family violence, and perinatal mental health, she creates safe, empowering spaces for healing and growth. Known for her warmth, professionalism, and gentle therapeutic style, Pieta works collaboratively with clients to foster resilience, insight, and long-term wellbeing.

Background & Experience

  • Over 10 years of experience as a Mental Health Social Worker
  • Extensive clinical experience supporting survivors of abuse, violence, and trauma
  • Skilled in perinatal mental health, including prenatal and postnatal anxiety, depression, identity transition, and attachment concerns
  • Committed to ongoing professional development and reflective practice
  • Experience across both short-term and longer-term therapeutic work


Areas of Focus

  • Trauma and post-traumatic stress
  • Domestic and family violence
  • Perinatal and parental mental health
  • Grief, loss, and life transitions
  • Eating disorders (including family-based therapy)
  • Support for neurodivergent individuals (Autism and ADHD)


Therapeutic Approaches & Training

  • Eye Movement Desensitisation and Reprocessing (EMDR)
  • Acceptance and Commitment Therapy (ACT)
  • Cognitive Behavioural Therapy (CBT) & CBT for Eating Disorders (CBT-E)
  • Dialectical Behaviour Therapy (DBT)
  • Family-based therapy for eating disorders
  • Safe and Sound Therapy
  • Mindfulness-based interventions
  • Strengths- and solutions-focused therapy


Referrals & Availability

Pieta works full-time in private practice and currently has capacity to take on new clients. She welcomes referrals and is available for both short-term and longer-term therapeutic work.

Vicki Meadows

Registered Counsellor (ACA Level 2)

Vicki works with clients experiencing trauma, abuse, grief, and relationship difficulties. She also supports gender-diverse and neurodiverse individuals, providing affirming and inclusive care.

Vicki is a skilled and compassionate counsellor with over eight years of experience in the community services sector. She specialises in abuse counselling, relationship therapy, grief and loss, and conflict resolution, bringing both professional expertise and warmth to her work. Known for her inclusive, trauma-informed approach, Vicki creates safe, culturally affirming spaces where gender diverse and neurodiverse individuals feel supported, respected, and empowered.

Background & Experience

  • Over 8 years of experience in the community services sector
  • Holds a Bachelor of Human Services and Diplomas in Counselling and Community Services
  • Currently completing a Bachelor of Social Work (Honours)
  • Strong background in the family violence sector and complex trauma
  • Experienced in working with children, families, and adults


Areas of Focus

  • Abuse counselling and family violence support
  • Relationship therapy and conflict resolution
  • Grief and loss
  • Complex trauma recovery
  • Support for gender diverse and neurodiverse individuals


Therapeutic Approaches & Training

  • Schema Therapy (Levels 1 and 2)
  • Gottman Method Couples Therapy
  • Acceptance and Commitment Therapy (ACT)
  • Dialectical Behaviour Therapy (DBT)
  • Cognitive Behavioural Therapy (CBT)
  • Trauma-informed and holistic, client-led approaches


Programs & Facilitation

  • Trained facilitator in:
    • Bringing Up Great Kids
    • Engaging Adolescents
    • The Shark Cage Framework
  • Ongoing commitment to professional development in trauma-informed practice and mental health


Referrals & Availability

Vicki currently works in private practice and welcomes referrals. She is available for both short-term and longer-term counselling, providing flexible, client-centred support tailored to individual needs.

Sabrina Hallam

Registered Counsellor (PACFA Member)

Sabrina holds a Master of Counselling and brings a creative, holistic approach. She has a special interest in women’s health, including perimenopause, menopause and mental health.

Sabrina is a compassionate and client-centred counsellor who has been working across human resources and health services since 2011. With a Master of Counselling and registration with PACFA, she combines professional rigour with genuine care, helping individuals, children, and families navigate life’s challenges. Known for her creative and holistic approach, Sabrina creates safe, nurturing environments where clients feel heard, supported, and empowered to grow.

Background & Experience

  • Over a decade of experience across human resources and health services
  • Master of Counselling and registered member of PACFA
  • Skilled group facilitator, particularly in children’s therapeutic programs
  • Strong focus on building trust, resilience, and social-emotional skills


Areas of Focus

  • Child and family counselling
  • Support for neurodiverse clients (Autism Spectrum Disorder and ADHD)
  • Trauma-informed care
  • Play-based and creative therapeutic approaches
  • Holistic and nature-based healing practices


Therapeutic Approaches & Training

  • LEGO® Based Therapy and LEGO® Serious Play® Methodology
  • Play therapy
  • Internal Family Systems (IFS) therapy
  • Somatic experiencing for trauma recovery
  • Holistic ecotherapy
  • Conflict resolution
  • Trauma-informed training and ongoing professional development


Referrals & Availability

Sabrina currently works in private practice and welcomes referrals. She is available for both individual and group work, offering flexible, tailored approaches to meet each client’s unique needs.

Gemma Hall

Clinical Social Worker

Gemma specialises in mood disorders, grief, loss, bereavement, crisis support, and adjustment to life-changing circumstances. With over 10 years’ experience across hospital and community settings, she is highly skilled in biopsychosocial assessment, trauma-informed care, and complex care planning, supporting individuals, families, and carers through challenging transitions.

Gemma is an experienced Clinical Social Worker with extensive healthcare experience across hospital and community settings. She brings a compassionate, strengths-based, and trauma-informed approach to her work, supporting individuals, families, and carers through medically and socially complex situations. Gemma is deeply committed to person-centred care, walking alongside clients with dignity, respect, and collaboration to foster resilience, empowerment, and meaningful change.

Background & Experience

  • Over 10 years of experience across hospital and community settings, including acute, rehabilitation, emergency, and palliative care
  • Advanced skills in biopsychosocial assessment, risk assessment, crisis response, and complex care planning
  • Strong focus on advocacy, multidisciplinary collaboration, and navigating complex health and social systems
  • Member of a rural palliative and end of life care professional network to support referral pathways and collaboration with hospital networks


Areas of Focus

  • Grief, loss, and bereavement
  • Adjustment to illness, trauma, and life-changing circumstances
  • Crisis support and psychosocial risk management
  • Support for individuals, families, and carers facing complex challenges
  • Emotional resilience and coping skill development


Therapeutic Approaches & Practice Framework

  • Cognitive Behavioural Therapy (CBT)
  • Dialectical Behaviour Therapy (DBT) (currently completing training)
  • Trauma-informed interventions
  • Strengths-based, person-centred counselling
  • Evidence-informed, collaborative practice


Referrals & Availability

Gemma currently works Wednesdays and Thursdays, with plans to add a third day shortly. No referral is needed and Gemma has availability for new clients.

Joanne (Jo) Halloway

Provisional Psychologist

Jo specialises in anxiety, depression, trauma, and stress-related concerns, with a strong background supporting individuals exposed to high-pressure and frontline environments. With over 28 years’ experience in emergency services, Jo brings a practical, compassionate, and resilience-focused approach to therapy, offering evidence-based psychological support across the lifespan.

Jo is a warm, compassionate, and client-focused Provisional Psychologist who is completing the final phase of her training toward full registration. She offers psychological services at a reduced rate while undertaking supervised practice. With over 28 years of experience in emergency services and frontline roles, Jo brings a deep and practical understanding of stress, trauma, and resilience, allowing her to connect authentically with clients who have experienced high-pressure environments and cumulative stress.

Background & Experience

  • Provisional Psychologist completing supervised practice toward full registration
  • Over 28 years’ experience in emergency services and frontline roles
  • Extensive understanding of trauma, stress exposure, and critical incident impact
  • Works with clients across the lifespan
  • Offers both in-person and remote psychological services


Areas of Focus

  • Anxiety and stress-related concerns
  • Depression and mood difficulties
  • Post-traumatic stress and trauma recovery
  • Adjustment to high-pressure environments and life stressors
  • Emotional wellbeing and resilience building


Therapeutic Approaches & Training

  • Cognitive Behavioural Therapy (CBT)
  • Evidence-based, client-centred psychological interventions
  • Individualised treatment planning tailored to client goals


Qualifications

  • Master of Professional Psychology, Charles Sturt University
  • Bachelor of Psychology (Honours), Charles Sturt University
  • Diploma of Community Services


Referrals & Availability

Jo currently works full time and has availability for new clients. She welcomes referrals and offers both in-person and remote appointments at a reduced rate while completing her supervised practice.

Lorinda (Lori) Hetherton

Accredited Mental Health Social Worker

Lori has extensive experience with trauma, chronic health conditions, and complex presentations. Her approach is compassionate, thorough, and empowering.

Lori is an experienced and dedicated social worker with over 18 years of practice in mental health, trauma, and community development. She has worked extensively across public sectors in NSW, ACT, and VIC, supporting individuals, families, and community programs. Known for her strength-based and trauma-informed approach, Lori fosters safe, supportive environments where clients feel empowered to heal, recover, and build resilience.

Background & Experience

  • Over 18 years of experience in counselling, assessments, and therapeutic interventions
  • Career across public health and community sectors in NSW, ACT, and VIC
  • Experience with individuals, families, and community programs
  • Skilled in working with people of varying abilities, providing integration support and facilitating learning programs


Areas of Focus

  • Acute and sub-acute mental health conditions
  • Trauma and intergenerational trauma
  • Substance use and co-morbidities
  • Chronic illness and psychosocial stressors
  • Personality disorders and complex trauma presentations
  • Disability support and integration


Therapeutic Approaches & Training

  • CBT (Cognitive Behavioural Therapy)
  • ACT (Acceptance and Commitment Therapy)
  • EMDR (Eye Movement Desensitisation and Reprocessing), Level 2 trained
  • Exposure Therapy
  • SFBT (Solution-Focused Brief Therapy)
  • Narrative Therapy
  • Mindfulness-based interventions


Qualifications & Professional Development

  • Bachelor of Social Work (Distinction)
  • Bachelor of Social Science (Youth)
  • Autism Spectrum Disorder Assessment Fundamentals & Co-occurring Conditions
  • Training in treating PTSD and Complex Trauma
  • Therapeutic interventions for Borderline Personality Disorder
  • AOD (Alcohol and Other Drugs) and Mental Health Assessment
  • Cross-cultural assessment and treatment expertise


Programs & Facilitation

  • Experienced in community program development and facilitation
  • Skilled in delivering integration support and learning programs for people of varying abilities


Referrals & Availability

Lori is a full member of the Australian Association of Social Workers, Medicare-registered for Mental Health Care Plans, and listed with Victims Assistance in NSW and Victoria. She currently works part-time and offers remote services.

Simon Watts

Group Program Coordinator and Co-facilitator

Simon supports youth, families, and groups. He brings creativity into therapy with approaches such as outdoor therapy and play-based strategies.

Simon is a dedicated social work student with a strong passion for supporting young people and individuals facing mental health challenges, childhood trauma, social exclusion, and behavioural concerns. With extensive experience in youth mentoring and community engagement, he fosters resilience, social connection, and wellbeing through trauma-informed care, strengths-based approaches, and outdoor learning experiences.

Background & Experience

  • Social work student with experience in community services and youth support
  • Skilled in youth mentoring and community engagement programs
  • Strong interest in innovative, evidence-based approaches to recovery and resilience
  • Experience supporting children and adolescents with trauma, behavioural concerns, and social exclusion


Areas of Focus

  • Youth mental health and wellbeing
  • Childhood trauma and resilience-building
  • Social inclusion and community connection
  • Behavioural challenges and emotional regulation
  • Outdoor activity-based learning


Therapeutic Approaches & Training

  • Acceptance and Commitment Therapy (ACT)
  • Trauma-informed and strengths-based frameworks
  • Therapeutic crisis intervention
  • Holistic, activity-based interventions


Programs & Facilitation

  • Coordinator and co-facilitator of group programs at Recovery Solutions Counselling
  • Facilitator of Brick Club (LEGO®-based therapy program for youth aged 8–15)
  • Experience in LEGO®-based therapy, youth mentoring, and outdoor learning programs
  • Focus on building confidence, emotional resilience, teamwork, and belonging through structured play and group engagement


Referrals & Availability

Simon is available in his role as Group Program Coordinator and Co-facilitator, supporting the delivery of Recovery Solutions Counselling’s Group Programs. He is committed to creating safe, supportive environments where participants can connect, learn, and thrive. You can learn more about the range of programs he helps deliver on our Group Programs page.

Ready to Find the Right Counsellor for You?

Healing begins with connection. Our team of therapists and social workers in Albury Wodonga are here to walk beside you, whatever your journey may look like. Reach out today to connect with our therapists.